February 25, 2010

They love us, they love us, they really love us (just in time for Oscar season)

Client 1: " Love, love, love it."
Client 2: "Everyone loved it."

We take client relationships seriously here at Crazy Savvy (though we often have fun doing so). Part of our approach to account management includes sitting down with our clients face-to-face after completing a project and discussing what worked, what didn't, and ways we could collaborate in the future. Today was one of those days .... and as the above dialogue indicates, our chat went well. Very well. So well, in fact, that we simply had to stop on the way home for a congratulatory lunch at Lucia's.

(Please don't burn down, Lucia's. I am already bereft over the demise — hopefully temporary — of both Heidi's and Blackbird, my south Minneapolis homes-away-from home. Stay strong, Lucia's! Avoid grease fires!)

I digress. It was great to sit down with some of our clients, including the organization's Executive Director and its Program Manager, and gain valuable feedback about the project we'd recently completed — an annual report and marketing vehicle for a public health institution. Not only did we glean some valuable insight (and hey, the heaping praise never hurts either), we were able to set the stage for next year's report and get the ball rolling early. Plus we were able to explore some other opportunities for collaboration .... always an exciting chat to have!

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